I love this place! I'm one of "those" dog moms that panics when her dogs aren't at home and the amazing people at SPH do a great job with my babies! One dog had ACL surgery and the other has a bit of social anxiety yet they are sooooo happy while they're at Scottsdale pet hotel and they are so tired when they get home from daycare . The cost is right, the service is spot on, and the result exceeds expectations always. Don't be discouraged by the exterior appearance, it's all about the love your furry family receives when you're not around.