Im not sure if this place has anyone managing it cause it is just a huge cluster&*^$. Couple months ago I got the month long unlimited car wash pass. Took 2 days for it to activate and then it renewed 5 days early so you actually only get 22 of the 30 days. I swore I would never get it again but this month I signed up for it again. I was 3 days in the month and no one had activated the pass yet...10% of the month I paid for and I still haven't been able to use it. Trust me when I tell you to stay away from this place. There are so many other car washes and I can guarantee they are actually run by someone who knows what they are doing.