We have used Barefoot Organics carpet service three times. The first time we had exceptional service and our carpets looked amazing. He was able to remove some stains I thought would never come out. The second time was the same experience. He wore protective foot covers and left the house clean and tidy when finished. Yesterday, I called them and had an urgent cleaning that needed to be done in one bedroom. (...Naughty puppy!!) They were able to get us taken care of immediately, even though it was the day before Thanksgiving. He called before arrival and showed up promptly within the time scheduled. I HIGHLY recommend them!