I think this is one of the best and lowest priced car washes in town! and I am very picky, have top notch muscle cars and I take it to them. thou I don't like the rock chip guy either, the service is good, the cleaner/dryers are very meticulous and do the best job I have seen anywhere and I have been to many.. they average 10-15 min per car, you don't see that anywhere else.. and their waiting area I agree needs an update big time! usually crowded so expect to be their a good 45 min at least... if you go later in the day, its best I think...