We went there for a company outing. It was a team building exercise. We divided half and went in two separate rooms. The winner got a prize, but to our avail nobody got out. It was a blast trying to figure out the clues and to get out of the room in the hour. The staff was helpful, but in some instance came across as pretentious.
At the end of the hour they came in with the sign that said better luck next time. We will definitely do this again. The price was a little high and there were not enough rooms. That is why a reservation needs to be made. It is a great idea for a birthday, or a company outing. I am going to take my family here when they come to Charlotte. I have never had more fun in my life.