We've used this location for the last time...
When we picked up both our four legged babies, a cat and dog, both of them were a wreck!
Let's start with my dog. He's a miniature eski. He's super friendly by nature... He's NEVER had a kennel issue in his 8 years. Yet, when we saw him, his nose was bloody on the top snout. We paid for the doggie suite and play time. He doesn't do that. He's never done this at any other kennel.
My cat is a calico. I've raised her since a kitten, she's 14 years old. Her gums were worn raw and she has some kind of orange-red stain on her chin fur.
I've heard of pets self hurting themselves if left completely alone for extended periods of time, but we were assured they'd get full attention. Bull.
The checkin was great, but the two guys at checkout were less than enthused about our concerns.
Done.