Despite the fact that they are doing construction at the front of the airport, it was easy enough to get to the car rental counter when I arrived one Friday evening to get my rental car I had reserved online just a few days before. The process was real quick. I was even able to upgrade the size of my car at the counter. I got a Ford Fusion with a sunroof, power everything. When you get there (or make the reservation online), you pick the type of vehicle you want at the counter, then go out to the parking garage, and pick your specific vehicle from the class of vehicles you chose. You have to get your paperwork and keys scanned to exit the parking structure. Service is quick and well organized.
To return the vehicle, you go into the rental car return portion of the parking garage, hand over the keys, and retrieve your personal items. You are done. The process is quick, easy and fairly painless. I am impressed from beginning to end. This was a pleasant surprise of a painless experience and made my weekend so much better for as much stress as I had going on. AND the icing was the vehicle was perfect for my mom to get in and out of as her knees are shot.