I had a wonderful experience here, I must say. I understand that some others might have been put off by how long the whole process took (including waiting for others ahead of me), but it was more than worth it. I've bought a few balls in the past, but no shop spent nearly the time and care on the process as Mike did. He was more insistent on getting things perfect than I was, where other shops often act like they're just trying to push you out the door once they make the sale. It's nice to have the expert insist on doing better, instead of acting like it's your fault if their drilling isn't comfortable (an experience I've have at multiple pro shops). Definitely the best shop in the area, no question in my mind.
Only complaint I might add was the selection on-hand seems a bit narrow in some categories. However, the owner is more than happy to order in anything you want, including brands and models that he does not personally carry.