Darren is a first rate professional. He not only showed up on time but called later to see that everything was to our satisfaction. We purchased a short sale home and the lawn was so horrible we considered getting sod Darren assured us he could get our lawn looking great by May... it is now mid-April and he was right. We no longer have a weed and brown patch ridden lawn. Also, when we had an irrigation issue, he referred me to a wonderful company. I even got a fantastic house cleaning company when he heard me comment on how our other company flaked out on us. Once again his recommendation was bang on. We will be loyal customers from now on. As for the reviews of no call/ no show... I think they have the wrong company.