Our previous experience as been it's hard to find someone to help and when we did - they haven't been nice - but never outright rude.. Well, yesterday my husband went to the lumber section and found someone to help - except the old man couldn't be bothered except to make snide and rude comments. He had a huge chip on his shoulder and was letting every single customer know it. He refused to be bothered to help my husband find the lumber he needed but then had to responded to the call to "help a customer get an item down from the top shelf". The Lowe's employee then proceeded to tell my husband in his snottiest voice that the lumber on top wasn't all they had out and he (my husband) should have gotten from this other aisle. I think this is the last time we go there, I'm tired of my husband coming home from the hardware store pissed off because of CSAs with attitudes.