My family has gone to Dr Aric for a million years with a million dogs. Our dogs, dogs I was taking care of, my kids dogs, lots of dogs. NEVER has Dr Aric nor ANY of his staff been anything than overly kind, competent, compassionate or reasonable. I've worked with many vets and while a few sucked most were fine. Aric and his staff are STELLAR. But don't go to them because I don't want them to get too busy and can't see me.