I've bought two bikes from these folks over the years. Great service, good advice. I do ultra-long distance cycling and the bike they recommended was perfect for it: a steel bike with Brooks saddle and SON dynamo hub to power a Lumotec front lamp, and a rear light. Very knowledgeable staff that go cycling a lot and even race. The few times I've had an issue with a product purchased here, I had no problem either getting a refund or getting it replaced. On top of all that, they have spin classes to keep you in riding shape over the winter. Excellent layout and machines. As well, they have rentals that are well-priced and well-maintained. Several out of town friends of mine have rented from here and all had good bikes and no issues. So again, I highly recommend this place for all riders, except for the most elite, as there are shops that cater to just that level of rider.