Despite the poor reviews I came to in and out to get my motor cycle title and registration. Jay who was working the window was very personable and helpful! He did a great job working the counter and even multitasked taking calls and helping customers since they were a staff member down. There was a $18 convenience fee but I mentioned yelp and got a $3 dollar discount.
Well worth the time I saved rather waiting in line at the DMV. I certainly will use this place in the future and appreciate the good service. Looks like they have been making some positive changes.
Thanks for the help and doing a great job Jay!! Keep up the good work!!!!