Explained to Dale I had a large and heavy 5x5ft mirror to hang on my wall which had 2 latches in the back to attach a wire. He hung it with one wire. Wire snapped, broke mirror, damaged wall, wood railing and floor. Messaged Dale and got no response. Didn't even give me change when I gave him 80$ for a 75$ job. Keep looking. DO NOT have House Doctors in your house. Look for someone who cares about the safety of their work. KEEP LOOKING. DOESN'T DESERVE THE ONE STAR.