Dr Sina and staff are superb!!! Dr Sina came highly referred by my pediatrician and I'm very glad she was. The staff at the front door was very polite and informative, dental assistants were gentle with my daughter, and Dr Sina has that "special gift" compassion when working with children. She knows exactly how to calm them down and to get them to cooperate as I saw first hand with my daughter who required extensive dental work. Long story short my daughter had to be sedated and I was very pleased with the outcome. Regarding all the negative reviews, you can't please everyone and a lot of people have a chip on their shoulder and an entitlement attitude.