This place is amazing. I had a waxing done for the FIRST TIME by Courtenay W. She was a consumate professional. Everything was clean and inviting. The reception worker was lovely and sweet. Courtenay was clear and honest and walked me though the process step by step. She taught me a breathing technique to deal with the discomfort and was very very good at doing her job, putting me completely at ease. I had an amazing experience that was completely comfortable and easy. I will recommend this salon to EVERYONE I KNOW. I would not go to get waxing from anyone else as long as I live in Phoenix. She's amazing.