This is the dim sum place (hardly ever dinner) place that my daughter and I always return to. They have not cut back on staff since the start of the downwards spiral of the economy as some other places have seemed to have done. The waiter/waitress/host/hostess are a little frazzled with the many requests they get from such a large place, but they have yet to ever forget a request from us. There's a wide selection of dim sum and they have a nice back cooking table near the kitchen where they prepare certain delicacies fresh! If you are too shy to walk up with your card, the servers walk around with trays of these items. It's nice to have the option of a freshly cooked plate of greens to dip into their home-style dish of soy sauce and chili peppers. If you are averse to cooled down foods which I've read on other posts, please note that you should not grab anything that is no longer steaming, nor should you pay attention to the lady pushing the cart by you for the 6th time with two plates on her trolley. Once you become recognized as a frequent patron, you get special treatment. My daughter always gets extra squid when we order it as take out. Please note that you can order items from the wait staff if you've waited a bit and noticed it is not being pushed around. I used to wait and wait until we were full from less interesting items as the steamed rice rolls with shrimp until we noticed other people had it brought over. This sure helps!