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2014-12-08T00:00:00
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Ordered multiple times from this Pizza Hut location, and were consistently unimpressed. The service was decent and the delivery guys were friendly enough, but they never got the pizza to us either fast or hot (which, in effect, may well have been one in the same had they been on the ball). The pizzas we received with each order had obviously either sat in the restaurant for longer than they should prior to dispatch, or had been in whatever Pizza Hut calls their keep-warm sleeves they transport the pies in. The service times were also notably slower than other delivery joints in the area--I'm not going to compare Pizza Hut to Jimmy John's or somewhere that prides itself on super-speedy service of things that don't require baking, but Domino's was far superior in both timeframe and quality of delivered goods, for instance--and overall, I was far less impressed with this Pizza Hut than I was with... well, everyone else. When we moved into their service area, we first noticed that the service was slower than it had been on the other side of town from a different location. Having called in orders to both, I realize that they had longer hold times as well, which could account for longer delivery times, but if all the pizzas are getting baked and ready but not getting delivered while the cheese is still hot and stringy on a consistent basis, you either need to wait another couple of minutes before throwing the next batch of pizzas through the oven, or hire more drivers. If you're doing the amount of business that requires a five-minute hold time on the telephone, you can afford another driver for rush situations, right? Overall, we stopped ordering from this Pizza Hut and started ordering from Domino's. Quality was better, speed of service was better. Which means that they're doing the job of pizza delivery better, end of story.
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