It's me again to write the review for the Loccitane store in Vegas outlet. The manager do apologize for selling the opened face cream to me and resend an new one with an apology card and a hand cream soon. I'd say they are very good at following up with customers.
So my suggestion to everyone is to open up products and make sure they are unused by others. Btw, you can type the numbers on the bottom of the product and google the expiration date your own.