I'm not a huge fan of this location. I think that it was oddly built- the small, alley-like front makes it difficult to get past people on your way to/from the bathroom or tables when it's busy. And there's hardly any tables to sit at. Furthermore, people tend to clog the front on their way in, which makes things particularly difficult (especially in the winter weather). The staff were pretty impersonal to be, but maybe that was due to the high traffic of the place and the time I was there. And the coffee that I had was cold- I'm sure it was probably the bottom of the batch. I'd probably only walk in here again if someone else suggested it before or after a movie or while we were shopping in the area.