I'm a big believer in support small local business, I decided to have a piece of furniture custom made, I went in and everything seemed good, I gave the measurements and confirmed them by email, I was assured that the piece would be ready in 4weeks from date of order. I was contacted them on the 3rd week to see if everything was on schedule, then then preceded to tell me they had not even started the project and could I confirm the measurements? Did we not do this durring my consultation??? I was needless to say shocked, they lost the mesurements ? and the order?
they were so disorganised, they very rude then proceeded to blamed their carpenters and took no responsibility for the product they were to
build. It is now week 5 and the the piece was to be finished on Saturday.
and I received a message letting me know they did not make the piece.
I called to find out what the problem was, given one lame excuse after another.
I'm beyond disappointed.
5 weeks of waiting for nothing...Rude, and beyond unprofessional