upon arriving, we had to wait 25 minutes to check in! that is ridiculous. There were only 2 people working the check in and about 3 people in line. I really don't think it takes that long to check guests in.
I thought the room was going to be big and spacious, but the master bedroom was actually pretty small. the decoration was meh. They give you two complimentary water bottles, however one of them was open and they still have the nerve to put it side by side with the other one smack in the middle of the refrigerator!! how funny. I would also like to mention that it is not necesary to call your guests at 7:30 AM to ask about room service. How rude, people are trying to sleep. Who in vegas gets up at 7:30 am?! these people are crazy.
fyi- "connecting rooms" does not mean a door in between two rooms like most hotels. connecting rooms here means a door on the outside of the room "connecting" the two rooms. so i would have to go outside to go into another room...
the upside to the hotel is that there are two bathrooms ( one in the master bedroom and one guest) both with showers which was convenient when getting ready to go out! i like how there is a kitchen and a huge refrigerator that lets you stock up on your on drinks. Its about a 3 minute walk to mgm grand so not too bad! I would rather book venetian over this hotel any day though!