My sister was admitted early morning on a Tuesday. Kelly was the best RN in the ER. Started CT and somehow nothing was readable so they held off until the next afternoon to retest and didn't allow her to eat a decent meal to fill her stomach. That's understandable due to not knowing if she'll need surgery, however surgery was the next night at 8. It went smooth, Surgeon Richardson was so kind and assuring. Her night nurse Kristi room 206 was so sweet and gentle when caring for my sister as I stayed for two nights. Friday morning, my sister woke at 7am and clicked the nurse call button asking for pain meds. We waited due to shift changes but then it turned into 7:30. So we had called again because the pain started to become unbearable. The nurse then comes in 5-8 minutes later not knowing why we clicked the call button her and then again leaves the room without any help. We wait, and we wait then clicked call again. Then I walked to the nurse's desk. I had stated I called THREE times. And her nurse BRITTANY also room 206 responds to me "shift change was at 7am, I ACTUALLY WAS ONLY CALLED ONCE". That's when I became aggravated due to the fact that in the medical field you should never argue back with the patient even when they're wrong. I found it very unprofessional and quite lividly rude. Then for some odd reason a different nurse came in with my sister's pain medication. Along with all the other reviews left for this hospital, I can see as to why it was rated so low. Nurses should be there to care for patients gently and kindly. As for this nurse, I was very unhappy by her professionalism.