I'm rating this as compared to other Radissons/similar hotels, not hotels in general and it still gets 2 stars. I have lots of points with the Club Carlson loyalty program and booked my two night stay using points.
Upon check-in, the front desk staff seemed fine and we got a parking spot (with a permit) and the room was adequate. Then, it just went downhill. I'll bullet the issues we encountered:
1) The thermostat is digital and give you the illusion that you control the temperature in your room. You do not. Ours was set at 65 and fluctuated between sweltering and freezing multiple times during the day and night.
2) The shower had horrendous water pressure.
3) The second night, we arrived late (around midnight) and there was no parking. None. I walked into the lobby along with three unrelated other drivers to complain and we were told to park in the two handicap spots or the blocked off area near the dumpster. Both of which are illegal. I don't know if they don't enforce the permit thing or if they are aware they don't have enough spaces for each room or what, but I beat out a person for the last dumpster spot.
4) I saw today (3 days after checkout), that I was charged $100. I called and they removed it, but it was a reservation booked completely with points so that never should have happened.
The room was a fairly spacious suite though, with separate living and sleeping areas and the bed was comfortable. We didn't use any of the other amenities, so I can't justify more than 2 stars.