I called at 1:30pm to make an appointment with John and they told me to call back at 3:30pm because he wasn't there.
I call back and spoke with John, asked if he had availability. He told me to come now and I said I was 1 hour away, he said ok be here at 5:10. I get there at 4:50, say I have a 5:10 appt with John and she tells me to pick a color since he's finishing up with a customer.
Another lady walks in about 10 minutes later, she must have been a regular because he recognized her. She says she called at 1:37, spoke with John and scheduled an appt for 5pm. John told her he wasn't there at the time and it wasn't him.
Well, he took the other person and said I never requested to make an appt with him specifically.
Needless, to say I won't be back, I would of been ok with him saying he could take me later due to a miscommunication but he instead of acknowledging the mishap, he basically called me a liar.