Met a colleague here yesterday afternoon.
Perhaps I just happened to go at the right time, but I didn't have any of the substandard service I've read about from other Yelpers.
I was the first to arrive, and since there really wasn't anyone there, I was seated immediately. The server came to take my order, and I got a water while I waited.
The decor seemed a tad cheesy, with the fake Venetian murals and whatnot. But hey - I give them points for trying.
Our server got my latte order incorrect, but I think that was probably because I didn't specify. The chai latte I ended up getting was ... interesting. I liked the fact they made it with honey. But I could've done with a larger serving. (I blame Starbucks for ruining me for other chais.)
The desserts were okay. I had the Triple Chocolate Brownie, which I found a little bit rich and surprisingly heavy. (This is coming from someone who LIKES her chocolate in any form she can get it.)
My friend had a slice of the pecan pie, which seemed a bit dense as well.
(Funny moment of our visit: My friend asked our young server if she could nuke her pie "for, like, two seconds" - to which the server replied, "You mean, like, LITERALLY for two seconds?" One of her senior associates came to her rescue and handled my friend's request.)
I'd say it's worth a visit to judge for yourself. But having once been a patron of Flavour Dessert Cafe - formerly located on Kennedy Rd. near Progress; it's closed now - I'd rate this place as just okay.