I brought my wife here for a date night recently. We had purchased 50% off passes through google offers and decided to drive down finally and check it out. We printed out the waivers from their website and brought them with us. Every new person has to watch a video that details everything about climbing, belaying, etc. They supplied us with shoes and harnesses, which were in good condition. After the video a very helpful guy named Ian walked us throught the knot-tying and belaying again. He gave us a few pointers on the climbing (use your legs, not your arms to move up, how the climbs were rated, etc.) and over-emphasized the safety aspects, which was great. After sending us on our way we quickly figured out which climbs were suited to us. They are marked really well, so it's easy to see which holds are the correct ones for your particular route. It was semi-busy, but everyone was courteous, both customers and employees. There were a couple of the easier (beginner) routes that looked fun, but they were front and center in the gym. I know that nobody cares, but we were still self-conscious about our skills, so we didn't try those routes. They have some funny holds on the routes. You really have to be paying attention to see the different shapes, but you'll get a good laugh when reaching for a food-shaped hold halfway up the route. There is a dedicated bouldering area, too, for those that just want to crawl around without ropes. There were kids climbing around on many of the different routes, and they ranged from tiny to teenagers. We decided that our kids would like it, so we'll be back with them soon enough. It was a lot of fun, and a great workout, so I'd definitely recommend it. A great place for a night out with friends, a date or an excursion with the kids!