I used to love Panera. I still love that I can come here to study or think...BUT the food has gone way downhill. I know it's all prepackaged and they basically heat it up. I did not know that soup could be messed up, but this visit proved me wrong. Midway through my meal, I looked over and saw a young staff member digging silverware out of the trashcan without gloves. I hope she doesn't work in the kitchen. Avoid this location if you plan to eat.