I used to love to browse antique and estate jewelry at Perry's when it was in the mall. So, I took an out of state friend over to the new location. Imagine my embarrassment when instead of the beautiful store I imagined, we were greeted by a locked entry with a receptionist behind a glass asking if we were buying or selling? When I said I'm not sure, she said are you in our system? The lady before us had been required to give a photo I'd and a history of her life before entering. It literally astounded me! We walked out, feeling as if we weren't good enough to enter--so, we didn't. It would have been nice to feel welcome, but that didn't happen.