I got my first tattoo here because I read some great reviews on here and also some of my friends recommended it. I called them and got an appointment in just the next day. My artist was Swarm. I wasn't too nervous but he definitely made me not nervous at all. He was very friendly and I made him sketch my piece over and over again... I felt so bad but hey a tattoo is forever so I have to make sure I love it. He didn't seem to have a problem with doing it over several times. Since it was my first tattoo, he thoroughly explained all of the steps to me, that was definitely appreciated. My tattoo took about 3 hours and during the whole time he talked to me and made me feel at ease. He seemed to really care about my piece, he even asked several of the other artists to check it and see if the lettering was ok and if it was centered. It was a good feeling to know that he actually cared. All of the other staff was really nice as well. The shop is really clean and it feels very professional. I really wanted to go back here to get my next tattoo but the only negative thing about Studio 21 is the prices are a bit high. I wish it wasn't so pricey because I would definitely go back to Swarm.
All in all, worth checking out and talk to the artists maybe you can get a reasonable deal.