Won my first auction at EJ's this weekend. 2 lots. Only one lot was there - the other one had walked out the door with another customer!!!! There is absolutely no checks and balance system at this auction house. The office manager Naomi gave us a very weak excuse... "we sell 3000 items a week". If that's the case - they should be very well versed in how to handle an auction pick up! We were told that people put other items in their winning boxes and just walk out with them!!!
I was extremely disappointed, not only because I did not get the item I bid on and won due to lack of business sense, but I am disappointed that J Levine's would be associated with a shoddy operation like this. I have purchased many items at the Scottsdale auction. Levine's is top notch, first class, organized and efficient. All of this things EJ's is not. Josh Levine....you should be ashamed!!