This place is awesome!! I just went there today, I was there around 10 AM (Friday morning). I just needed to renew my health card. I was in and out the door in less than EIGHT MINUTES. I had all my documents as requested so that helped things out. There were two people ahead of me in line so I actually had to wait for a couple minutes. Four or five of the counters were open? Not sure, didn't think to count. The lady at the counter was incredibly friendly and nice (but not overly-annoying friendly which I dislike). I usually dread this type of thing because the people who work there are usually not very nice but this was a great change. She reviewed my documents, took the picture, had me sign a couple things, and I was out of there. It was great! I will definitely be back here ... in five years!