Hi, I've been going to this Greulich's location for a few months now and I have to say, they have the BEST customer service I've ever experienced with an automotive service shop! It's always very fast, very affordable, and the people who work there make you feel like family. In particular, Jim is hands-down the best manager I have met anywhere! He is so polite, informative, helpful and just takes great care of everyone who walks through the door! He's been great to me and that's why I keep coming back. I notice that he treats every customer like they are truly the best and that he is honored to work with them. I had a bad migraine last weekend when I was in and without asking, he lowered the tv sound and was very quiet during the hour I was there. When it was time to leave, he gave me an incredible deal on all the things that needed to be fixed and said he didn't want to bother me earlier because I told him I had a migraine! Now THAT is amazing customer service... Definitely highly recommend this company!