I was here yesterday with 10 of my friends during the Christmas bar crawl, we all wanted to order drinks and food, our waiter Jermey got very mad at me because when I asked for water he told me no because there wasn't any glasses, so I told him to use the ones on the table, it took over an hour to get food and drinks, he was very unfriendly and rude. I understand they were very under staff ( poor choice by management) but that's not a excuse to be down right unfriendly. Customer service needs to get better from the servers to the bartenders. Very disappointed as I love Bar Louie!