From the moment you walk in until you leave, you feel welcome and appreciated at Timber Falls Pediatric Dentistry. My 5 year old loved the log cabin, homey feel of the office and so did I. One simple piece of paperwork and my daughter was called in 4 minutes ahead of her appointment. The dental assistant was respectful and talked my daughter through every part of the bite wing x-rays to the exam room. They made sure she was comfortable and explained the chair going up and back. A quick polish, a little scraping and a quick floss was all it took. My daughter was wearing her favorite Disney character on her shirt and the dental assistant slide a toothbrush with the same character in her to go bag when she was done. That made my daughter's day. Dr. Quackenbush was so polite, respectful and kind. He praised my daughter in just the right way to acknowledge all the work she'd done to keep cavities at bay. He let us know what to expect with the 6 year molars popping up and the potential to begin losing teeth in the next 8-9 months. He addresses all my concerns and questions from a previous dental experience and it calmed me to know he wasn't about making the next buck on unnecessary procedures instead to say, "Let's see what nature intended and we'll see you in 6 months." My daughter told me at bed time that seeing Dr. Quackenbush today was her 2nd best part of the day (1st was going to a bike ride with Mommy after dinner). Can't beat that kind of experience for a 5 year old.