I will never again visit the VCA Fox Chapel, and I caution against you doing so as well. I took my extremely ill, very old cat there two days ago and we were dismissed out of hand. No tests were run by Dr. Resek and we were sent out the door with a diagnosis of general food poisoning. This morning, my cat's condition was visibly worse - she has not eaten in four days - and I called them for counsel. After 2 five-minute long periods of holding, I was again dismissed by the office staff and told that the recommendation of the doctor was to continue feeding her bland food. MY CAT IS NOT EATING.
They were also kind enough to offer me the option of coming in at an elevated "emergency rate." Thanks, but no. I instead took her to another provider who was thoughtful, thorough and who diagnosed her with acute kidney failure.
My question to the folks at VCA Fox Chapel is this: if you do not care about sick animals, why are you in the veterinary profession? I will be posing this question to them directly.
In the meantime, I advise you, Reader, if you do care about your animal to NOT TAKE IT TO VCA. They are, in my opinion, directly responsible for the unnecessarily prolonged suffering of my dearest friend - an elderly sweetheart who at this stage in her life deserves far, far better.
(And I would like to point out that I granted them one star because Yelp made me.)