I've been a customer of UWCU for almost a year and have been very satisfied with the service. The branches are conviently located and the staff is always super friendly. The website is OK but it often seems to be quite slow to load. My favorite thing about UWCU is that they offer full overdraft protection, if I overdraw my checking account it will deduct from my saving account for free. I guess since they're a credit union and not a normal bank they're not all over screwing you out of your money which was my experience with other banks in the past.