When I went to purchase an expensive fridge their customer service was great. However their service and quality stop at the door after you leave. They delivered us a faulty fridge that broke after a few months & I have now been out of a fridge going on 6 weeks. Living in AZ being without a fridge for any length of time is not fun, however they do not seem to care to have any rush in giving me a new fridge even after a specialist came to see the old one and comfirmed that it was faulty. Very disappointed in their customer care team. Never again will I be buying appliances from Lowes.