I had made a reservation 1.5 months in advance, however upon calling KAKA to confirm my reservation before heading there, I was told that my name was not on their system. The person (I assume was the manager) checked after I told her the date that I had made the reservation but still couldn't find my name. I was not pleased. However, after we spoke and she sensed two unhappy customers, she made a spot for us that night and said that we will still have a table for the time that we reserved. I commend KAKA for the good customer service.
Upon arriving, there was a huge line up, however we waited for a bit and were seated right away. The manager apologized for what had happened earlier and said she hopes we enjoy our meal that night. The tables were very close to the other tables but it was dinner time. We were also given an iPad for ordering.
We ordered the special sushi for the weekend and was very satisfied. The taste and freshness of the scallop and other fish was well done. The torched sushi was very good, however the rolls were ordinary. There were also items you don't usually see at ayce places like grilled quail, single boned chicken wing, and cold egg tofu. There were the desserts you usually get like mango yogurt and tiramisu, but they also had matcha creme brûlée and a mango lychee slush. The crème brûlée was very smooth and creamy and the mango lychee slush was refreshing.
The service was great and the staff all seemmed friendly. Given the higher price for ayce sushi, I would still come again for the good customer service and torched sushi.