I have been asked by the President of CWC Landscapes, Dedra Chambers, to reword or remove my review under threat of a slander lawsuit, so here is my experience with Mark Chambers, when he arrived to give me a quote for installing sod in my backyard. The following are facts and my opinions, with no intention other than to share my experience, which is what this forum is designed for.
Mark Chambers was running late when he showed up to my house.
I invited him into the backyard and showed him a picture of the design I hoped for.
Mark started dragging his foot on the dirt to outline the space.
I told Mark the space would be a little wider.
He started over, dragging a little further out.
I said: "That's still not quite it, but I think you get the idea."
Mark said he would have to rip out all of the sprinklers, because "You're not gonna like this."
I did not understand why I would not like it, nor did I understand why he would need to remove the sprinklers.
I asked Mark to explain this.
He declared that it was his job to make me happy and that he was a five star company and "I don't need your money."
He said this in a raised voice.
I said: "Okay, well it sounds like this isn't something you're willing to work with me on..."
He repeated his words, loudly.
I did not understand why he responded this way.
I walked to my door and he continued towards my side gate.
I told him that I would share my experience with others and would be posting online reviews.
As he continued, he loudly exclaimed words.
I locked my door.
I felt unsafe.
I followed up with his company and briefly shared my experience with the woman who answered the phone.