I'm sad to even leave one star; however, a star is required to leave a review. Dr. Jefferis was kind and seemed to be genuine; however, last year I came to Dr. jefferis and was told I needed to have a crown out on one of my teeth. I followed with her suggestion, from the start to finish my experience was horrible. I believe it's her assistant, or hygienist I'm not sure she was rude and did quite a bit of the work which I believe the dentist herself should have been doing. I sat in the chair after getting a shot for over an hour prior to the dentist working on me at which time the Novocain was wearing off. Once the drilling was done I was fitted with a temp crown to hold me over until the permanent one was in. When I got home that night I had excruciating pain which shot all the way down my neck. I figured I was just being a baby, I wasn't. When I went back 2 weeks later to have the permanent crown placed I was not numbed by any means (again this being my first crown I was unaware of the process) I was told the pain from the cement would be uncomfortable but should let last long. It hurt so bad that I cried. I actually couldn't eat until the following day. About 6 month later I still had problems with that tooth I decided to co tact a specialist and was told that the silver filling in my tooth should have been removed and replaced prior to placing the crown. I had problem after problem with this tooth and still have sensitivity where that crown is place; however I can not afford to have it worked in further so I am dealing with it. Yesterday I went to another dentist to start the process of yet another crown after fear and months of putting this off I knew I had to get it done. I am so relieved to say the dentist I went to was amazing, I have no pain or discomfort and the dentist himself is the one the did all of the work not his assistant. Today I have no pain with the temporary crown and can eat easily. South valley dental place such a fear of dentists in me that I was to scared to even walk into a dental office. I'm happy I have started to face this fear and now have a good dentist. I would not recommend this vets office to anyone. I do not believe anything from the start to the end of my time with this office was professional.