It's around 1130 on friday night. You've been wandering around The Linq with a drink (or two) in hand. You stumble across the Polaroid Fotobar and wonder what exactly it is. The friendly employee at the door informs you that you can email pictures from your phone and have them printed out RIGHT THERE. The images are printed out in the style of a retro Polaroid picture.
THIS IS AWESOME
So you sit down at one of the many computers and get to work. You upload the pictures and send them to print. What's this? Shipping address? You want them to print out over at the register, why do you need a shipping address? The staff was super helpful in greeting you and getting you to a computer, so maybe they can help. After speaking to you in a condescending tone, the employee is asked for a shipping address too. This is weird. The buzz is wearing off. Finally the employee gets things squared away and you're printing. You'll get a text when your order is ready.
So you wait. And you wait. And you hover hear the pick-up area. Only then does another helpful employee tell you that you have to pay before your photos actually go to the printer. Information that would have been useful before you loitered for a while. You pay, you wait 20 minutes (and wander down to Sprinkles for a cupcake) and finally you get your photos.
All in all the concept is pretty neat. It's great for spur of the moment purchases and a fun way to remember your trip to Vegas (or anything that's on your phone, really). There are a TON of accessories and other ways to display your new pictures, and a lot of them are pretty cool. Unfortunately, the experience is just crap. Technology already makes people feel a little uncomfortable, so having employees that make customers feel stupid is pretty unacceptable. I consider myself pretty savvy with technology as well, so to be spoken down to was really off-putting.
I may come back here after the kinks are worked out, but really, how many more clever photos do I need?