A big disappointment with seating and ambiance.
My wife and I have been customers or Toast and later the franchise concept known as Famous Toastery since the original Toast opened in Huntersville in what is now Cafe 100 many years ago.
My wife likes them and I have mixed feelings because they run a thin line between a close intimate feel and the feeling of total crowding with everyone within elbow length of each other. Some pull off the close intimate feel while some do not. Looking at the dining area, this would appear to be one of the later.
We did not get to find that out however. Drove over from Cornelius yesterday which was a Saturday and got there afternoon expecting to have to wait a bit. We did wait a couple but them the went ahead a seated us at the worst table I can think of in many years of dining.
In the back of the restaurant, past the server station and on the way to the restrooms are two tables. We were seated at one of the two with a view of the end of the restaurant down a long hallway and constant traffic to the bathroom. Despite a line and wait list, they never did seat anyone at the second table behind me although it did appear that one of the employees temporarily parked one of her children here.
Problem with tables in the "out of sight, out of mind" zone like this is that service can be sporadic and lacking. Service did start out satisfactory but as lunch progressed, we saw less and less of our server and from the time we were served lunch, by someone other than our server, we never saw her again till our check was presented at the table.
I've always liked the Toast menu because it is fresh and original. This was no exception. My wife ordered a California Salad and requested they hold the Avocado. I have the Left Coast BLT which is a BLT with Avocado and comes with a side of Pesto Salad. Needless to say we have different tastes.
My wife made the comment that she enjoyed the Salad and the Chicken taste like chicken and was very fresh. My Left Coast BLT was very good as well.
Needless to say, not a fan of this particular restaurant because of this reason.