Treated my wife like a queen. Really. We were internet "friends" and my wife had a serious problem with leaking. Could not go anywhere, very embarassing for her (and me). He chatted with her over the phone and then had us come into the office. One visit. Spent 45 minutes with us, and not because we were "friends." This guy is passionate about what he does. Talks to you as an equal. He scheduled outpatient surgery after answering every last of our concerns and questions. 15 minutes in an operating room and she had not leaked a single drop since. Completely changed our lives. I'd like to punch that Caleb d-bag in the face.