We had our Shade Screens installed several months ago. I found them through SRP as an approved vendor that also offered a rebate. I found Accent screens to be very professional, arrived for the appraisal on time. Turnaround time for install was within a couple of weeks. Day of install arrived on time as promised. The day of the install Accent Screens had my rebate completely filled out for me. All I had to do was sign and mail! The customer service is top notch. I would highly recommend Accent Screens.