I like going to SW about as much as Miller's Surplus. The only problem is that there's only one in Tucson about 30 miles from where I live. My most recent visit to this one in Mesa was just as positive in service and selection. I purchased a new pocket knife for myself but returned it about an hour later because I was not happy with the quality or what I paid. I don't mind paying a little more for something in a store versus buying online, but when the discrepancy is almost 50%, forget it. I have bought clothes, fishing tackle, and a backpack(even less than online) all at competitive prices there, I don't know whats up with their cutlery.
I like going there and will continue to do so. Please open one on the east side of Tucson!