The poeple are nice but they were in such a hurry to get me out of there that they had 2 people working on my nails. None of my nails were the same length or shape and I actually got a cut on my nail from one of the machines and I didn't realize until I got home and saw that my one nail was all blue. I had to take my nail off that finger immediately for fear of infection. I still have problems to this day with that nail.