WOW.....I have never seen worse customer service. They clearly don't stand by thier merchandise or care about how they treat there customers. Called them to get a hardly worn pair of shoes fixed. They seemed extremely bothered when over a week later I called them to find out the whereabouts of my $100 shoes and what was happening to them. They were never sent out to be fixed and no one had called me. I ended up going in and taking them back. I got them fixed else where and with a lot less attitude. Shop there but once they have your money, don't expect them to help you any further!