Very interesting experience...
My mother and I came in for lunch and a female waitress came to seat us. As she walked us to our table she stopped to help another table and just pointed at the table we were supposed to sit at while she was helping the other table. Very rude.
Next we waited about 15 minutes without our server even introducing themselves, however several servers stared at us and noticed we were there. Finally our server comes to the table and seems to be all over the place. She takes our drink order and brings out our bread and drinks but doesn't bring any silverware.
Finally she comes to take our order and we ask her if we can use the coupon on the lunch special, we didn't know because the coupon doesn't specify. She asks her manager and she says we can. While she's taking our order she is also talking to two other servers and not really paying attention to us.
She brings us our salads and when she puts cheese on the salad she asks us to say when to stop. I'm waiting to get the right amount of cheese on the salad and she stops without me saying when. She walks away without giving us silverware. Wait another five minutes to ask for silverware.
Our food comes out, my mothers food is cold and mine isn't even what I ordered. It's covered in mushrooms, which I'm allergic to. I send it back and the waitress says she accidentally brought out the wrong food. My mom compares her ravioli to chef boiardee.
The whole time the servers are arguing within clear earshot about how many rolls of silverware they need to roll each
Finally our server brings us our bill but she tells us she was mistaken and we can't actually use the coupon. We ask to speak to a manager, the manager just says he'll take care of it and we get our modified bill.
Overall bad experience