Let me start off by saying that my Grandmother, mother, and my self have had units at this location for over 10yrs. We always pay on time if not not early. Always got along very well with the staff.NEVER had issues. Recently this location hired a new manager ( which I swear has horns) and she is just absolutely horrific! First the unit price went up, now the dumpster is locked up and can no longer be used by customers. But the absolute worst thing about her is her terrible additude! She's rude, snobbish, and because of HER and only HER I can't help but to leave this location after all these years. On top of that, it will not be at another Extra Space location. Thanks crazy new manager on W. Sahara! Not recommended.